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Privacy Statement

Glendale Arts, a private nonprofit 501(c)(3) performing arts organization, was formed by the City of Glendale to manage the operations of the Alex Theatre.

Protecting your privacy is important to Glendale Arts and the City of Glendale and we understand that users of this website need and want to be in control of their personal information. Glendale Arts adopted this Privacy Policy to inform users how this site collects, stores, and utilizes the personal information you may provide while using this website.

Your Consent

By using this website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any aspect of this Policy, you should not use this website.

Non-Identifiable Information

Like many other websites, this website automatically collects certain non-identifiable information regarding users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access this website, the Internet address of the website from which you linked directly to this website, the operating system you are using, the sections of this website you visit, the website pages accessed, and information viewed. This non-identifiable information is used for website and system administration purposes and to improve this website. Your non-identifiable information may be disclosed to others in accordance with this Privacy Policy and permanently archived for future use.

Your Personal Information

During your use of this website, you may be asked to voluntarily provide personal information (such as your name, email address, postal address, telephone number, identification of areas of interest) for purposes such as facilitating communications with you or facilitating your use of this website. If you choose to order tickets online, we will be collecting the credit card information you provide, which will be provided to the credit card issuer for processing. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties. If you choose not to provide certain requested personal information, you will not be able to use certain areas or features of this website.

Children

We do not solicit personal information from children. Any portion of this website specifically geared toward children will not request any personal or contact information.

Cookies

This website may from time to time utilize “cookies,” a technology that installs information on a website user’s computer so that the website can recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the website, to track your activity at the website in order to respond to your needs, to offer personalized web page content and information for your use, to automatically populate online forms with your personal information for your convenience, and to otherwise facilitate your website experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of this website and your ability to access or use of certain website features.

Use of Your Personal Information

Glendale Arts may use your personal information to contact and correspond with you, to respond to your communications, to facilitate and enhance your use of this website, to provide you with information and services requested through this website, and as otherwise permitted by law. Glendale Arts may develop a confidential user profile for you, which will be used to facilitate your use of this website. Additionally, Glendale Arts may keep a record of all communications or transactions with you. With your prior permission, Glendale Arts may share your personal information with other nonprofit arts organizations that might use the information to contact you about their organization or activities. If you do not want your personal information shared in this manner, please check the appropriate option on the forms contained within this website. You may also email us at privacy@alextheatre.org and tell us that you do not want this information shared.

Email from the Alex Theatre

If you contact the Alex Theatre or otherwise indicate that you would like to receive email from the Alex Theatre, then Glendale Arts may send to you, from time to time, email or other communications containing information about the Alex Theatre and other matters it believes will interest you. At any time you may ask Glendale Arts to stop sending you email and other information by contacting Glendale Arts at privacy@alextheatre.org. From time to time, Glendale Arts may also send you email containing important information regarding this website.

Tracking Information

Glendale Arts may use non-personal information to create aggregate tracking information reports regarding website user demographics and the use of this website, and then provide those reports to others. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. Glendale Arts also may link tracking information with website users’ personal information. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy.

Tracking Information

Glendale Arts may disclose your personal information in the following circumstances:

(i) Disclosure to Affiliates – Glendale Arts may provide your personal information to its affiliated organizations, such as Alex Theatre resident companies, relating to your use of this website. If at any time you do not wish your personal information to be disclosed to certain or any affiliated organizations, please notify Glendale Arts by email at privacy@alextheatre.org.

(ii) Disclosure in Business Transfers – Glendale Arts may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, Glendale Arts may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy. If at any time you do not wish Glendale Arts to disclose your personal information as part of the sale or transfer of some or all of its business, please notify Glendale Arts by email at privacy@alextheatre.org.

(iii) Law Enforcement and Legal Disclosure – Glendale Arts may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Glendale Arts has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to their legal counsel.

(iv) Third Party Vendors on this website – Credit card information entered onto this website for ticket or other purchases may be on web pages operated by third parties, such as SeatAdvisor. Information entered on such pages is subject to the privacy policies of those third parties, whose policies may differ from ours. Glendale Arts has no responsibility or liability for or control over those other third parties or their collection, use, and disclosure of your personal information. You should review the privacy policies of these third parties to understand how they collect and use information.

Securing Your Information

To help protect the confidentiality of your personal information, Glendale Arts employs security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of Internet technologies, security and privacy risks cannot be eliminated and Glendale Arts cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Privacy Policy.

Accessing Your Personal Information

You may request access to your personal information and information about Glendale Arts’ collection, use, and disclosure of that information by contacting Glendale Arts by email at privacy@alextheatre.org. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Glendale Arts maintain the accuracy of your information by notifying Glendale Arts of any changes to your personal information.

Other Websites

This website may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website or Internet resource that may collect information about you voluntarily or through cookies or other technologies. Glendale Arts has no responsibility or liability for or control over those other websites or Internet resources or their collection, use, and disclosure of your personal information. You should review the privacy policies of those other websites and Internet resources to understand how they collect and use information.

Privacy Policy Changes

To accommodate changes in this website, changing technology, and legal developments, this Privacy Policy may be changed from time to time at Glendale Arts’ sole discretion and without any prior notice or liability to you or any other person. The collection, use, and disclosure of your personal information by Glendale Arts will be governed by the version of this Privacy Policy in effect at that time. New versions of this Privacy Policy will be posted here. Your continued use of this website subsequent to any changes to this Privacy Policy will signify that you consent to the collection, use, and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use this website you should check the date of this Privacy Policy and review any changes since the last version. You should also bookmark this page and periodically review this Privacy Policy to ensure that you are familiar with the most current version.

Your Comments

If you have any comments or questions about this Privacy Policy or your personal information, please contact Glendale Arts by email at privacy@alextheatre.org.

Last Updated: 10/23/13