Alex Theatre - Box Office Information


		In Person - The Alex Theatre Box Office is open daily from 12:00 Noon until 6:00 p.m. and on performance days until one-half hour after the scheduled start time of the event. By Phone - Phone orders may be placed by calling 818-243-ALEX (2539) daily from 12 Noon until 6:00 p.m. There is a service charge for phone orders. On The Internet - Tickets may be purchased online on this Web site. The Alex Theatre Web site offers secure online transactions with credit card numbers protected through CyberSource credit card processing. There is a service charge for online orders. By Mail - Make your check payable to the Alex Theatre and mail your ticket request to: Alex Theatre Box Office, 216 North Brand Boulevard, Glendale, CA 91203-2610. Tickets will be held for pickup at "Will Call" for orders received less than 10 days prior to the date of the performance. Payment Options The Alex Theatre box office accepts cash, checks (until 10 days prior to a performance), and American Express, VISA, MasterCard and Discover credit and debit cards. Please have your credit card ready when ordering tickets by telephone. All ticket sales are final. There is a service charge for phone orders and tickets purchased on the Alex Theatre Web site. There is no service charge for tickets purchased at the Alex Theatre box office. View a seating map of the Alex Theatre (.pdf) The above Alex Theatre seating map is available in Portable Document Format (PDF), and requires Adobe Acrobat Reader. If you do not have Acrobat Reader installed on your computer, you can download a free copy from the Adobe Systems, Inc. Web site Simply click the "back" button on your browser to return to this page from the .PDF document. Before purchasing tickets to a performance at the Alex Theatre, we encourage you to familiarize yourself with the following theatre policies and services. Accessibility Services Wheelchair access and infrared Assistive Listening Devices for the hearing impaired are available upon request. Please call the box office at 818-243-7700 ext. 216 at least 24 hours in advance to request these services. Children All children are required to have tickets and separate seats with the exception of children 2 years old and younger that will be sitting on an adult's lap. As a courtesy to audience members and performers, please use discretion regarding your child's ability to sit quietly and enjoy a performance. Group Sales Discount group reservations for 15 or more people are available for many Alex Theatre performances. Group packages may include ticket and seating privileges, dining packages, a personal welcome or a complimentary tour of the building. To start planning, contact the box office by email at boxoffice@alextheatre.org or call 818-243-7700 ext. 216. Gift Certificates Gift certificates may be purchased in a variety of denominations and are redeemable for most events held at Alex Theatre. Call 818-243-ALEX (2539) for more information. Refund Policy Please safeguard your tickets. Tickets cannot be replaced if lost or stolen. There are no refunds or exchanges for unused tickets. Tickets are only good for the specific performance designated and are not for resale. Rush Tickets Rush tickets are available beginning one-quarter hour before select performances presented by the Alex Theatre. Rush ticket availability is subject to prior sale. Please call 818-243-ALEX (2539) on the day of the performance for availability. Special Discount Programs Special discounts for Glendale residents and seniors (65 years and older) are available for select Alex Theatre performances. Glendale residents must reside in the following zip codes: 91201-91208, 91210, 91020, or 91214. Purchases under these programs are limited to two tickets, require appropriate ID, and are available only at the Alex Theatre box office. Please call 818-243-ALEX (2539) to check on the availability of discounts for specific performances. Ticket Issues Have a issue with your tickets? The box office staff is more than happy to help. Please email the details of the situation to boxoffice@alextheatre.org and a ticket agent will contact you as soon as possible. Please remember to include your phone number.